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It has always been our Association’s dream to professionalize our industry. Towards this end we established our AFPI Training and Development Center to cater to our training as well as educational needs. Forms its inception we have envisioned the Training and Development Center to be an IATA endorsed training institution because with the an IATA endorsement it means the course as well as the instruction do comply with the internationally accepted norms and standards that IATA represents. Thus we went through the difficult and tedious process of having the Center endorsed by IATA.


Last May 9, 2002, IATA through the office of Ms. Chantal Leblanc finally sent us the paperwork formalizing our agreement with IATA to have our DGR Course accepted/ certified by IATA and the Training Center endorsed as an “ IATA Dangerous Goods endorsed training school.” Having complied with this last requirement of IATA, henceforth the Training Center can now issue to all those who undergo and pass the DGR Course being given at the Training Center an IATA Certificate making the candidate qualified to be issued a DGR license. The license has to be renewed every two after duly undergoing and passing the refresher course.






To provide the personnel of all member companies of the Aircargo Forwarders of the Philippines, Inc. with training and development programs / services that are geared towards significant improvement in human and organization productivity.






The Air Cargo Forwarders of the Phils., Inc. Training & Development Center will conduct the following training schedules : 2006


Proposed Training Programs Course Date Time

Basic Air Cargo Forwarding Course May 15 - 26
5:00 p.m. - 8:30 p.m.
Basic Customs Brokerage for Non-brokers May 29 - June 3
5:00 p.m. – 8:00 p.m.
Basic Cargo Dangerous Goods Course June 5 - 16
5:00 p.m. - 8:00 p.m.
Effective Customer Service June 19 - 23
5:00 p.m. - 8:00 p.m.
Succesful Selling For Frieght Forwarders July 5 - 6
8:00 a.m - 5:00 p.m.
Import & Export Documentation & Customs Procedures July 10 - 15
5:00 p.m. - 8:00 p.m.
Basic Cargo Dangerous Goods Course July 17 - 28
5:00 p.m. - 8:00 p.m.

Our DG Course is the only IATA accredited course.



Course Fee Member / Non-member

• Basic Air Cargo Forwarding Course Php 7,100.00 / 8,100.00

• Basic Cargo Dangerous Goods Course Php 9,000.00 / 9,500.00

• Basic Customs Brokerage for Non-brokers Php 6,000.00 / 7,000.00




Mode of Payment : Check payable to AIRCARGO FORWARDERS OF THE PHILIPPINES INC. (AFPI)

PARTICIPANTS : Participants will be limited to 20 only (FIRST COME FIRST SERVE BASIS)

DEADLINE : Payment should be sent Two (2) Days before schedule course.

OUR SCHEDULE IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

Venue : Rm. 225 Bldg. B, Sky Freight Bldg., NAIA Ave., Parañaque City

Interested parties may call the Secretariat's office at Telephone Numbers 853-2724 / 853-0549 look for the undersigned or you can email us or you may fax back the attached registration form at 853-1745.
Attached copy of COURSE OUTLINE for your reference.

Thank you.
Best Regards,
Racquel R. Armenta
Training & Sales Coordinator
Tel. Nos. 853-2724 / 853-0549
Fax No. 853-1745
Cel. no. 0920-9383697
Email Address: training@afpi.org.ph
racquel_armenta@mydestiny.net



COURSE OUTLINE


RE : DOMESTIC AIRCARGO FORWARDING COURSE


VENUE : AFPI - Training Room (Room 225, Bldg. B, Skyfreight Bldg., Ninoy Aquino Ave, Paranaque City)

TRAINOR : MRS. NILDA L. TEMPONGKO

OBJECTIVE COURSE : This course aims to provide participants
with the basic concepts of air cargo forwarding
Operations and the skills essentials for effective
performance.

CONTENT:

Description of domestic air cargo forwarding operations

Rules/ Guidelines on the acceptance of air cargo shipment

Appropriate arrangements for the carriage and proper handling of
special cargo.

Calculation of freight charges using the Carrier’s Domestic Tariff

Completion of House & Master Airwaybills




RE : BASIC CUSTOMS BROKERAGE FOR NON-BROKERS


Resource Speakers:

Roel Natividad
Larry Cabiles , Principal Broker – ASPAC International Inc.


COURSE DESCRIPTION:

Basic Customs Brokerage for Non-Brokers is designed to familiarize participants with the current trends of Import Brokerage Operations which includes the updates on Customs Documentary Requirements, Customs Procedures and Practices, Organizational Chart of Bureau of Customs, Commodity Classification and Basic Computation of Duties and Taxes under different types of Customs entries.

At the end of this course, each participant is expected to be aware of the techniques and expertise in dealing with Customs issues. And also, with the foundation that can be brought about by this course, participants would be able to analyze and figure out solutions in relation to IMPORT PROCEDURES.


COURSE OBJECTIVE:

At the end of the course, successful participants are expected to:

1. Familiarize themselves with the terminologies, incoterms used in Customs Brokerage.
2. Acquire broad knowledge of Customs Documentary requirements under different types of entries.
3. Discuss different types of Entries, Customs flows and Procedures and other relevant practices.
4. Provide appropriate guidance to would be importer in matters relating to Tariff and Customs Code of the Philippines
5. Compute for the Duties and Taxes of Imported Articles under Formal , Informal and Warehousing Entries


COURSE CONTENT:

Day 1 5:30 - 8:30 p.m.

- Course Program – Overview

- The Significance of Customs Brokerage

- Responsibilities of Customs Brokerage Service Provider
a.To Client
b.To Government

- Glossary of Acronyms / Definition of Terms

Day 2 5:30 - 8:30 p.m.

- Customs Documentary Requirements (Air / Sea)
a. Formal Entry
b. Informal Entry
c. Transhipment


Day 3 5:30 - 8:30 p.m.

- Customs Procedures / Brokerage Operations Flow (Air / Sea)
a. Formal Entry
b. Informal Entry
c. Transhipment

Day 4 5:30 - 8:30 p.m.

- Selected Provision of the Tariff and Customs Code of the Philippines

- Classification of Commodities using the Harmonized Code

- Basic Computation of Duties & Taxes (Air / Sea)
a. Formal Entry

- Exercises


Day 5 5:30 - 8:30 p.m.

- Basic Computation of Duties & Taxes ( Air / Sea )
a. Informal Entry
b. Warehousing / Transhipment

- Exercises

- Review


Day 6 5:30 – 8:30 p.m.

Examination




RE : SUPERVISING & MANAGING PEOPLE EFFECTIVELY
(SUPERVISORY TRAINING PROGRAM)


TIME : 5:00 p.m. to 8:00 p.m. (Night Classes)

VENUE : AFPI - Training room
Rm. 225 Sky Freight Bldg., NAIA Ave. Parañaque City

TRAINOR : Mrs. Concepcion Paloma -Labitan

COURSE OBJECTIVE : This course aims to develop supervisor’s & manager’s knowledge, skills and attitude for effective and efficient way of handling people and
business operations.


CONTENT :

Personal Awareness / Effectiveness
• Being Proactive
• Personal Mission / Vision
• Discovery of One’s Personality and Work Type

Multivaried roles of a Supervisor / Manager in an Organization
• As a leader
• As a coordinator
• As a liaison officer
• As a counselor

Dynamics of Effective Communication in the Work Setting
• Writing Effectively
• Behavioral Skills to Effective Communication
• Different Communication Styles
• Ten Commandments of Good Communication

Special Skills of an Effective Supervisor / Manager
• Leadership / Motivation Skill
• Decision Making Skill

Managing Conflict and Building Teamwork

Action Planning geared towards Supervisory / Managerial Success




RE : CUSTOMER RELATIONS WORKSHOP



TIME : 5:00 p.m. to 8:00 p.m. (Night Classes)

VENUE : AFPI - Training Room
Rm. 225 Sky Freight Bldg., NAIA Ave., Parañaque City

TRAINOR : Mr. Edgar M. Franco

COURSE OBJECTIVE : This course aims to provide participants with the basic concepts of customer relations and interactive skills necessary to be able to effectively handle transactions with the air cargo forwarder’s clients.

CONTENT:

The need and expectations of an air cargo forwarder’s customer.

The Cargo handlers / Customer Service Agents / Sales Representative’s role in customer relations.

Steps in handling transaction with an air cargo forwarder’s customer.

Communication Skills for Effective Customer Transaction.

Principles of Dynamic Customer Relations.

Guidelines in Handling Customer Complaints effectively.

Techniques in Handling Telephone Calls.




RE : BASIC AIRCARGO FORWARDING COURSE



TIME : 5:00 p.m. to 8:30 p.m. (Night Classes)

VENUE : 2nd Flr. Skyfreight Bldg. B, Ninoy Aquino Ave. Parañaque City

TRAINOR : Accredited line trainers

COURSE OBJECTIVE : This course aims to provide participants
with the basic concepts of air cargo forwarding
Operations and the skills essentials for effective
performance.

CONTENT:

Description of air cargo forwarding operations

Rules/ Guidelines on the acceptance of air cargo shipment

Appropriate arrangements for the carriage and proper handling of
special cargo.

Calculation of freight charges using the Air Cargo Tariff

Weight charge applying general Cargo rates, class rate
Special commodity rate.

Valuation charge

Completion of House & Master Airwaybills




RE : BASIC CARGO DANGEROUS GOOD COURSE
( IATA Accredited )



TIME : 5:00 p.m. to 8:30 p.m. (Night Classes)

VENUE : 2nd Flr. Skyfreight Bldg. B, Ninoy Aquino Ave., Parañaque City

TRAINOR : MRS. NILDA L. TEMPONGKO


COURSE DESCRIPTION:

This course aims to provide participants with the basic knowledge and skills necessary to handle the acceptance of dangerous goods. It covers the IATA regulations governing the shipment of Dangerous Goods and the accomplishment of shipping documents related to the acceptance and handling of dangerous goods.

COURSE CONTENT :

Shipper’s and Operator’s responsibilities

Identification and Classification of Dangerous Goods

Packing, marking and labeling standard

Safety features pertaining to the processing of dangerous goods

Accomplishment of shipping documents

The application of IATA dangerous goods regulations in the acceptance and shipment of dangerous goods.








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